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Cancellation policy

In Person - Consultation*

Other Useful Information

  • Please check your insurance policy

  • Please be aware - it's the owner's responsibility to pay for the treatment. 

    • I will provide an invoice/receipt so you can claim back directly from your insurance company.​

  • Gift Vouchers - Perhaps you have a friend or relative who has a pet and you'd like to give them a gift. Get in touch and I can arrange a gift voucher

Locations Covered - Frome, Somerset/Wiltshire border, Bath & Surrounding Areas*. 


Mileage* Calculated using Google Maps from BA11 2DS

  • 00 - 12 Miles - No charge

  • 12 - 15 Miles - £10

  • 15+ Miles - £10 + additional per mile cost.

Online Consultation


Photizo - Photobiomodulation (PBM)/Light Therapy Devices

  • I carried out my own research project on the effectiveness.  Findings here

  • I only sell/rent out products which I have used on myself and/or my own dog Baxter.

  • Buy for £299 (RRP £315) Contact Me Directly to Purchase 

MassageMyDog - Owner Workshop - Payment Details

MassageMyDog - Owner & Dog 1:1 - Payment Details


An Owner's Guide - Understand Your Dog Better eBook - Payment Details

An Owner's Guide  - Help Your Dog with Osteoarthritis - Lifestyle Management eBook​​ - Payment Details

Introduction to TTouch Body Work - Payment Details

An Owner's Guide  - Introduction to Osteoarthritis - No Charge

Other Learning Content​ - Further details here


Cancellation Policy

  • I appreciate things happen and there are reasons you maybe unable to make your appointment.  

  • My request is that notice is given, so I can make necessary arrangements and have the opportunity to fill that slot.  As a small business my intention of making this fair & respectful to both parties.

    • At least 24 hours notice - no charge.

    • Between 12-24 hours - no charge when re-arranging appointment.

    • Less than 24 hours notice/no shows - A charge will be required & I will be in touch to discuss. 

Spaniel Dog
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“Harriet really cares, this really shines through in every visit. Harriet has helped not just our dog but us too.  Thank you for making things simple to understand and for your understanding” RS, Maizie Pet Parent
“I couldn’t thank Harriet enough, the support she has given me over the last year has been amazing following my dogs operations on both legs. My dog is a rescue and it is very difficult when meeting new people, however via video call Harriet talked me through what I needed to do as part of Mildreds recovery programme. I couldn’t have done it without her and to know you have that support means so much.” MD Mildred Pet Parent
"We didn't know what to expect, but right away Harriet put us all at ease with her natural but confident approach. Definitely no 'one size fits all', she worked with us as a team, explaining so that we understood without feeling patronised, and finding solutions that actually worked in our lifestyles.
We were able to incorporate the exercises and behavioural changes smoothly, and actually carry them out - very different from joining a gym and never going!  Thanks to Harriet, Midge is now back to her old self and with what Harriet has shown us and taught us, we hope to keep her that way.  Thank you Harriet." VS, Midge Pet Parent
"We were lucky to get a referral to Harriet at PhysioMyDog. She has worked tirelessly (with an often reluctant/uncooperative Flynn) alongside the hydrotherapist and the referral vet to holistically treat Flynn and give him back a great quality of life.

Harriet is calm, approachable, knowledgeable, professional and very passionate about her work. She has provided me with great support, practical advice and a great toolkit to help me help Flynn now and in the future. I can honestly say that Flynn would not be here today without you Harriet and we cannot thank you enough."  SW, Owner

"Callie’s behaviour had changed 6 months after her surgery and would not trust people she did not know.   Harriet was very patient and did not push her into doing anything she didn’t want to.  Now Callie LOVES Harriet! 
I have seen behaviour improvements too, such as no barking from Callie when Harriet turns up at the house.  Myself and Callie highly recommend Harriet." F Miller, Owner
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Want to Know More?

Before booking you may want to know what happens before/during/after a session and how PhysioMyDog has helped other dogs.

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Need Further Help Deciding if PhysioMyDog Can Help Your Dog?
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